Availability
In case the product you selected in your order is not (immediately) available for shipment, we will contact you.
Shipment
The products that are ready to be delivered, are sent within 1-3 days from the date of receipt of the order. The products, which are created after a relevant order, are delivered after 12-15 working days from the date of receipt of the order, except in cases of special orders where a special agreement is made.
Orders
- Greece Orders
Products arrive by delivery at your door or at the address of your choice by General Post, in 1-3 working days for shipments within Athens and in 3-7 for shipments outside. Shipments are made every Tuesday and Friday. Shipping cost is 5 euros up to 2 kg. In case the orders exceed 2 kg, we will contact you – with the way of communication that you stated to us – in order to inform you about the way and shipping cost.
For orders more than 100 Euro, shipment is free.
- International Orders
For Cyprus and foreign countries, the shipment is registered, through ELTA, as a First Priority and with home delivery. They are tracked at every stage of their management, giving you the opportunity to be informed about the management process and the delivery of the parcel. You can be informed about the progress of the parcel through the website www.elta.gr -> I want to… Locate an item using the Barcode number of the parcel.
Our e-shop system automatically calculates the cost of transport costs, taking into account the area of shipment and the total weight and cost of the products of your order.
Shipping costs vary from country to country and therefore communication via e-mails precedes. Any customs duties and excise duties imposed by the authorities in countries outside the European Union shall be borne by the consignees. The company may not know the amount of these charges.
For shipments abroad, the option of cash on delivery is not supported, but the payment of the total amount is preceded by a bank deposit.